Privacy Policy

Introduction

Inspired Consciousness LLC("we," "us," or "our") is committed to protecting your privacy and the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

HIPAA Compliance

As a healthcare provider, Inspired Consciousness LLC complies with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and its implementing regulations. We are committed to:

• Protecting the privacy and security of your Protected Health Information (PHI)
• Providing you with notice of our legal duties and privacy practices
• Following the terms of our Notice of Privacy Practices
• Notifying you if a breach occurs that may have compromised your PHI

For detailed information about how we handle your health information, please review our Notice of Privacy Practices.

Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and mailing address
• Date of birth and demographic information
• Emergency contact information
• Insurance and billing information

Health Information

• Medical history and current health conditions
• Mental health history and treatment records
• Medications and allergies
• Treatment plans and clinical notes

Technical Information

• IP address, browser type, and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

How We Collect Information

We collect information through various methods:

• Directly from you: When you complete intake forms, contact us, schedule appointments, or communicate with our providers
• From other healthcare providers: With your authorization, we may receive records from other providers involved in your care
• Automatically: When you visit our website, we may automatically collect technical information through cookies and analytics
• From insurance companies: Information related to coverage verification and claims processing

How We Use Your Information

We use your information for the following purposes:

• Treatment: To provide, coordinate, and manage your mental health care
• Payment: To bill and collect payment for services, including insurance claims
• Healthcare operations: To improve quality of care, train staff, and conduct business activities
• Communication: To respond to your inquiries, send appointment reminders, and provide important updates
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Website improvement: To analyze usage patterns and improve our website and services

How We Share Your Information

We do not sell your personal or health information. We may share your information in the following circumstances:

• With your consent: When you provide written authorization
• For treatment: With other healthcare providers involved in your care
• For payment: With insurance companies and billing services
• Business associates: With trusted vendors who help us operate (under strict agreements)
• Legal requirements: When required by law, court order, or to protect safety
• Public health activities: As required for disease prevention or reporting

Your Rights

Under HIPAA and applicable state laws, you have the following rights regarding your health information:

• Right to access: Request copies of your health records
• Right to amend: Request corrections to inaccurate information
• Right to restrict: Request limits on how we use or disclose your information
• Right to confidential communications: Request we contact you in a specific way or location
• Right to an accounting: Request a list of certain disclosures we have made
• Right to a copy of this policy: Obtain a paper copy of this notice at any time
• Right to file a complaint: File a complaint with us or the Department of Health and Human Services if you believe your rights have been violated

To exercise any of these rights, please contact us using the information provided below.

How We Protect Your Information

We implement appropriate technical, administrative, and physical safeguards to protect your information, including:

• Encryption of data in transit and at rest
• Secure, HIPAA-compliant electronic health record systems
• Access controls limiting who can view your information
• Regular security assessments and staff training
• Physical security measures for paper records
• Business associate agreements with all vendors handling PHI

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These may include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our website
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. We do not use cookies to collect protected health information.

Third-Party Services

Our website may use third-party services for analytics, payment processing, and other functions. These services have their own privacy policies, and we encourage you to review them. We work only with vendors who maintain appropriate security standards.

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

Children's Privacy

Our services are designed for adults 18 years of age and older. We do not knowingly collect personal information from children under 13 through our website. If you believe we have inadvertently collected such information, please contact us immediately.

Data Retention

We retain your health information in accordance with applicable federal and state laws, professional standards, and our record retention policies. Medical records are typically retained for a minimum of seven years from the date of last service, or longer as required by law. You may request information about our retention policies by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Website Disclaimer

This website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. The content provided should not be used as a substitute for professional mental health care.

General contact forms and email: Please do not submit confidential health information through our general contact form or email, as these communications may not be encrypted.

Appointment request portal: Our appointment request portal uses encryption and is designed to collect only scheduling-minimum information. Do not include detailed clinical information, diagnoses, or symptoms in your appointment request. For secure clinical communications, use our patient portal after establishing care.

Emergency Notice: If you are experiencing a medical or psychiatric emergency, please call 911 or go to your nearest emergency room. You may also contact the 988 Suicide and Crisis Lifeline by calling or texting 988.

Acceptance and Scope

This Privacy Policy, together with any notices, disclaimers, acknowledgments, and terms referenced or incorporated herein (collectively, the "Terms"), governs your access to and use of this website and any related non-clinical services made available by Inspired Consciousness LLC. By accessing, browsing, or otherwise using this website, or by submitting any information through it, you agree to be bound by the Terms in their entirety. If you do not agree, you must discontinue use immediately.

Your continued access to or use of this website following the posting of any changes constitutes your acceptance of the Terms as amended. The Terms are in addition to, and do not replace, any separate written agreements, consents, or authorizations that may govern the provision of clinical services.

Additional Disclosures Required or Permitted by Law

In addition to the disclosures described above, Inspired Consciousness LLC may use or disclose information, including protected health information, without your authorization to the extent required or permitted by applicable law. Such circumstances may include, without limitation:

• Disclosures required by federal, state, or local law;
• Public health and safety activities, and efforts to prevent or lessen a serious and imminent threat;
• Health oversight activities, including audits, investigations, inspections, and licensure or disciplinary proceedings;
• Judicial and administrative proceedings, including responses to subpoenas, discovery requests, court or administrative orders, warrants, or other lawful process;
• Law enforcement purposes, and requests by coroners, medical examiners, and funeral directors;
• Workers' compensation and similar programs;
• Specialized government functions, including military, national security, and protective services;
• Research conducted subject to applicable safeguards; and
• Disclosures of de-identified or aggregated information that does not identify you.

Inspired Consciousness LLC reserves the right to make any use or disclosure permitted by law and, to the maximum extent permitted by applicable law, shall incur no liability for good-faith uses or disclosures made in reliance upon applicable legal authority or process.

Disclaimer of Warranties

This website and all information, materials, and services made available through it are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, Inspired Consciousness LLC disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.

Inspired Consciousness LLC does not warrant that this website will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, or that any defects will be corrected. No advice or information, whether oral or written, obtained from Inspired Consciousness LLC or through this website, creates any warranty not expressly stated herein.

Assumption of Risk and Electronic Communications

You acknowledge and accept the inherent risks associated with the electronic transmission of information over the internet, including the risk of interception, delay, loss, corruption, or unauthorized access, and you assume all such risks to the fullest extent permitted by applicable law.

Communications submitted through general contact forms or email may not be secure or encrypted, and you agree not to transmit sensitive or protected health information through such channels. Where telehealth or electronic services are used, you acknowledge that they carry technological, connectivity, privacy, and emergency-response limitations, and you voluntarily assume the risks associated with their use.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Inspired Consciousness LLC, or its owners, members, managers, officers, directors, employees, contractors, clinicians, agents, affiliates, successors, or assigns (collectively, the "Protected Parties"), be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your access to or use of, or inability to access or use, this website or any information or services provided through it, whether based in contract, tort, negligence, strict liability, statute, or any other legal theory, and whether or not the Protected Parties have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, the total aggregate liability of the Protected Parties for any and all claims arising out of or relating to this website shall not exceed one hundred United States dollars ($100.00). The foregoing limitations apply notwithstanding the failure of essential purpose of any limited remedy. Nothing in this section limits or excludes liability that cannot be limited or excluded under applicable law.

Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Protected Parties from and against any and all claims, demands, actions, investigations, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or relating to your use or misuse of this website, your violation of these Terms, your violation of any applicable law, or your violation of the rights of any third party.

Dispute Resolution and Binding Arbitration

To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to your use of this website, these Terms, or the non-clinical services described herein (each, a "Dispute") shall be resolved exclusively through final and binding individual arbitration administered under the applicable rules of a recognized arbitration provider, rather than in court, except that either party may bring an individual claim in small-claims court where jurisdictionally appropriate.

You and Inspired Consciousness LLC each waive, to the maximum extent permitted by applicable law, any right to a trial by jury and any right to participate in a class, collective, consolidated, or representative action. Any arbitration shall take place in the Commonwealth of Massachusetts unless otherwise required by law.

This section does not apply to, and shall not be construed to waive, any right or claim that cannot be subjected to arbitration or waived as a matter of applicable law, including your right to file a complaint with the U.S. Department of Health and Human Services, applicable state agencies, or other governmental authorities.

Time Limitation on Claims

To the maximum extent permitted by applicable law, any claim or cause of action arising out of or relating to your use of this website or these Terms must be commenced within one (1) year after the claim or cause of action accrues; otherwise, such claim or cause of action is permanently barred.

Governing Law, Jurisdiction, and Venue

These Terms and any Dispute shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws principles. Subject to the arbitration provisions above, the exclusive jurisdiction and venue for any matter not subject to arbitration shall lie in the state and federal courts located in the Commonwealth of Massachusetts, and you consent to personal jurisdiction therein.

Reservation of Rights and Force Majeure

Inspired Consciousness LLC reserves all rights not expressly granted herein. Any rights, remedies, and protections afforded to Inspired Consciousness LLC under these Terms are in addition to, and not in limitation of, any other rights, remedies, and protections available at law or in equity.

Inspired Consciousness LLC shall not be liable for any failure or delay in performance, or for any harm, resulting from causes beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, governmental actions, utility or network failures, cyberattacks, or other events of force majeure.

Severability and Miscellaneous

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable or, if it cannot be so modified, severed, and the remaining provisions shall remain in full force and effect. No failure or delay by Inspired Consciousness LLC in exercising any right shall operate as a waiver, and no single or partial exercise shall preclude any further exercise. You may not assign or transfer these Terms without prior written consent; Inspired Consciousness LLC may freely assign these Terms, including in connection with any merger, acquisition, reorganization, or sale of assets. These Terms constitute the entire agreement between you and Inspired Consciousness LLC regarding their subject matter and supersede all prior understandings.